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Crown Commercial Service (UK)

Crown Commercial Service (CCS) is the UK government's central purchasing body, an executive agency of the Cabinet Office. It does not publish a security standard of its own; the label refers to the compliance conditions a supplier meets to sell through CCS frameworks such as G-Cloud, Digital Outcomes, and Technology Products and Services.

Those conditions are set by government procurement policy. The most relevant is Procurement Policy Note 014 (which replaced PPN 09/23 and the original 2014 note), requiring contracting authorities to demand Cyber Essentials or Cyber Essentials Plus certification, or equivalent, for contracts that involve handling personal data or providing ICT systems and services, where that is relevant and proportionate.

Frameworks also ask suppliers to complete security questionnaires, meet the Government Security Classifications handling rules, hold Data Protection Act and UK GDPR compliance, and, for some lots, ISO/IEC 27001 or an NCSC-recognized equivalent; cloud suppliers are expected to explain how they meet the NCSC Cloud Security Principles.

In writing, a supplier bidding through CCS typically needs a current Cyber Essentials or Cyber Essentials Plus certificate, a completed supplier security assurance questionnaire, an information security policy and risk assessment, data protection documentation (privacy notice, processing records, breach procedure, data processing agreement), incident reporting procedures that meet the contract's timelines, and evidence of ongoing compliance for the life of the call-off contract.

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Who has to comply

Suppliers awarded UK central government contracts, and contracts let by other public bodies that adopt the PPNs, where the contract involves personal data or ICT systems and services. The requirement is contractual and proportionate to the risk of the contract; small suppliers are in scope if the work touches such data or systems.

What the assessor asks to see

Cyber Essentials or Cyber Essentials Plus certificate; framework security questionnaire responses; information security policy and risk assessment; asset and data inventory for the contract; data protection documentation and data processing agreement; incident management and notification procedures; staff vetting (Baseline Personnel Security Standard) records where required; business continuity plans; where relevant, ISO/IEC 27001 certificate and statement of applicability or mapping to the NCSC Cloud Security Principles.

Who helps with Crown Commercial Service (UK)

Bid consultants, Cyber Essentials certification bodies, and information security consultancies help suppliers obtain certification, complete framework security questionnaires, and build the policy set. Preparation for Cyber Essentials Plus usually takes a few weeks to a few months.

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Who assesses Crown Commercial Service (UK)

Cyber Essentials certification bodies licensed by IASME for the certification element; contracting authorities and CCS assess questionnaire responses themselves; NCSC-recognized bodies or UKAS-accredited certification bodies where ISO/IEC 27001 is required.

Accredited by IASME (as NCSC's delivery partner) for Cyber Essentials certification bodies; UKAS for ISO/IEC 27001 certification bodies.

Public register of assessors: iasme.co.uk ↗

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Related reading

  1. Cyber Essentials and government contracts: what UK suppliers need to knowExplains when PPN 014 makes Cyber Essentials a condition of bidding and how the requirement flows down to subcontractors.Periculo
  2. Cyber Essentials for UK government contractsCovers which frameworks, including G-Cloud, require certification as a condition of participation rather than per contract.FIG Group

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