- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, HIPAA, PCI DSS and more.
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- Not published
ISO 27018
ISO/IEC 27018:2019 is a code of practice for protecting personally identifiable information (PII) in public clouds when the provider acts as a PII processor.
It adapts the ISO/IEC 27002 controls for that role and adds a set of PII-specific controls drawn from the ISO/IEC 29100 privacy principles: processing only on customer instructions, no use of customer data for advertising without consent, notifying customers of legally binding disclosure requests, breach notification to the customer, secure return and deletion, disclosure of sub-processors and locations, and independent verification of controls.
Like ISO 27017, it cannot be certified alone. It is audited as an extension of an ISO/IEC 27001 certification, so the provider needs a certified ISMS plus documented PII processing policies, customer-facing terms that reflect the 27018 commitments, records of sub-processors and data locations, breach notification procedures and evidence that the extended controls appear in the Statement of Applicability.
The 2019 edition replaced the 2014 edition.
help
Who has to comply
Voluntary. Public cloud providers processing customer PII, especially those selling into regulated sectors or the EU market where GDPR Article 28 processor duties apply. No statutory trigger, though it is often cited in vendor due diligence.
What the assessor asks to see
Valid ISO 27001 certificate and Statement of Applicability extended with the 27018 controls; PII processing policy and customer instructions process; customer contracts and privacy terms; sub-processor and data location register; breach notification procedure and records; data return and deletion procedures with evidence; access and encryption controls for PII; records of law enforcement disclosure requests; staff confidentiality agreements and training.
Who helps with ISO 27018
ISO 27001 and privacy consultancies add 27018 scope to an ISMS program: mapping processor obligations, drafting PII policies and customer terms, extending the risk assessment and Statement of Applicability, and preparing evidence. Usually a modest add-on to an ISO 27001 or ISO 27701 project.
Firms that name this framework in their own material. A listing is not a recommendation. Each firm can confirm its own.
Listed in random order, reshuffled each time the page loads. Firms that pay for a listing are shown at the top, labeled Sponsored.
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, HIPAA, ISO 42001 and more.
- Standards
- Pricing
- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, HIPAA, PCI DSS and more.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, HIPAA, GDPR and more.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, HIPAA, PCI DSS and more.
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- Not published
- What they do
- Compliance consulting
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- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, PCI DSS, ISO 9001 and more.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, HIPAA, PCI DSS and more.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 9001, HIPAA, CMMC, PCI DSS and more.
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, HIPAA, PCI DSS, GDPR, NIST CSF and more.
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- What they do
- Compliance consulting
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- Its website offers consulting for ISO 27018, ISO 9001, ISO 14001, ISO 45001, ISO 13485 and more.
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- What they do
- Compliance consulting
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- Its website offers consulting for ISO 27018, SOC 2, ISO 9001, HIPAA, ISO 22301 and more.
- Standards
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- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, ISO 9001, HIPAA and more.
- Standards
- Pricing
- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, ISO 9001, PCI DSS and more.
- Standards
- Pricing
- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, ISO 9001, HIPAA and more.
- Standards
- Pricing
- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, ISO 9001, HIPAA and more.
- Standards
- Pricing
- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, ISO 9001, ISO 14001 and more.
- Standards
- Pricing
- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, PCI DSS, GDPR, NIST CSF, ISO 27701 and more.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, PCI DSS, GDPR, NIST CSF, ISO 42001 and more.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, ISO 9001, ISO 42001, ISO 22301 and more.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 22301, ISO 27017.
- Standards
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- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 22301, ISO 27002, ISO 27017, ISO 31000.
- Standards
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- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, HIPAA, CMMC and more.
- Standards
- Pricing
- Not published
- What they do
- Compliance consulting
- Who they help
- Its website offers consulting for ISO 27018, ISO 27001, SOC 2, ISO 9001, HIPAA and more.
- Standards
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Who assesses ISO 27018
An accredited ISO/IEC 27001 certification body that includes ISO/IEC 27018 in the audit scope and issues a certificate or statement referencing it. Accredited by National accreditation bodies (ANAB, UKAS and peers) under the certification body's ISO/IEC 27001 accreditation; practice for listing 27018 on certificates varies by body.
Public register of assessors: iafcertsearch.org ↗
Assessors
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This page is read by the organizations looking for someone to certify them.
Tools for ISO 27018
Tools that name this framework in their own material.
Grouped by type. Inside each group the order is random, reshuffled each time the page loads.
GRC and compliance automation2 tools
Controls, evidence and audit workflows, with a policy module inside.
Related reading
- ISO/IEC 27018 code of practice for protecting personal data in the cloudSets out what a public cloud processor has to prove under 27018 and how the code is audited alongside ISO 27001.Microsoft
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